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Terms & Conditions

Tynedale Farm Toys are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us by clicking here: info@tynedalefarmtoys.co.uk or call our customer service department on 01697 342 060.

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information securely over the Internet or call our customer service department on 01697 342 060.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
All our product prices include VAT @ 20%.

Payments
You may order online using a credit / debit card (We accept Visa / Mastercard / Switch). All prices are in pounds sterling (£) and credit / debit card transactions for orders outside the UK will be converted by the card company at their current exchange rates. All our transactions are processed by our payment partner PayPal.

Secure online payments are safely and securely collected through PayPal, using your credit/debit card details or your PayPal account. Tynedale Farm Toys do not have access to, or use of, your credit/debit card or Paypal account details.

PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 96 million member accounts in 55 countries and regions. It's accepted by merchants everywhere.

PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Guarantee
We guarantee your satisfaction. (All of our products come with a 30 day no quibble guarantee.)

If you need to reach us, please email us by clicking here: info@tynedalefarmtoys.co.uk, alternatively, you can call on 01697 342060 or write to us at Tynedale Farm Toys, Station Road, Wigton, Cumbria, CA7 9BA.

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